At Estelle, we value our customers' feedback as it helps us improve and develop upcoming products. If you have any questions not covered on this page, our support team is here to help. Feel free to reach out, and we'll be happy to assist you. If you need help with any Estelle One or accessories, please visit Help Center.
For a cinematic experience, ensure to turn down/off lights, use light-blocking curtains, or watch at dusk. In brightly lit areas, opt for a smaller screen (10”) for acceptable viewing.
No, Estelle One is a standalone smart projector, meaning you don't need any other devices to navigate.
Yes, the battery is designed to provide up to three hours of playtime. To achieve this, it's essential to optimize battery consumption for continuous usage. Lowering the projection brightness is one effective way to increase effective battery time.
Yes, you can connect multiple Bluetooth devices simultaneously, such as a gamepad, Estelle Remote, and external speakers.
Estelle is available through our partners in the Nordics. If you're outside the Nordics, you can order from our online shop. Please check for any restrictions in the shop.
Our products come with a 24-month warranty from the date of purchase. The warranty covers manufacturing defects and faults under normal use conditions. If you encounter any issues during the warranty period, please contact our customer support team for assistance. We are committed to ensuring your satisfaction and will work diligently to resolve any concerns you may have.
We collaborate with selected repair centers in each region. Please contact your selling retailer or our customer support for guidance on out-of-warranty repairs.
